As a Consumer of goods or services, you are afforded protections and guarantees pursuant to both the Federal Australian Consumer Law (contained within the Competition and Consumer Act 2010) and the Victorian Australian Consumer Law and Fair Trading Act.
These protections are broad and can apply to more circumstances than what may seem immediately available. For example, provisions within the Sale of Land Act 1962 extend the application of the Australian Consumer Law and Fair Trading Act to apply to certain conduct occurring in Property transactions.
Common Consumer Law Disputes include claims for loss suffered by way of Misleading or Deceptive Conduct, Misrepresentations or breaches of the Consumer Guarantees found within the Australian Consumer Law.
The Consumer Guarantees are applicable to relevant Consumer transactions for the provision of goods and/or services regardless of the wording of any contract entered into by the Consumer. What this means is that a provider of goods and services cannot rely on a contractual clause, waiver or disclaimer to avoid liability for the Consumer Guarantees.
If you believe you have suffered loss and damage as a result of a breach of Consumer Law legislation, please call our office today on (03) 8658-0040 to have a free initial chat with one of our Litigation lawyers.
